About product repairs

We do our best to repair your beloved bag so that you can continue to use it for a long time.

By repairing and continuing to use your treasured bag, you will grow to love it even more.
At Harvest Corporation, we do our best to repair your products so that you can continue to use them for as long as possible.
Even if you have a bag that you love and use carefully, the repair method will differ depending on the usage and age of the product, so the number of days and cost will be determined after we have inspected the condition of the bag. Also, we may not be able to accept repairs for damaged or torn fabric due to aging.
Please feel free to contact us for a quote first.

Please send us an email describing the condition of the product.
(Please do not send the item yet)
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We will reply with an estimate for the repair costs.
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If you are happy with the repair cost,
Send your product to us

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①Please write the condition of the product in an email and send it to us.
I would appreciate it if you could also send me a photo.


[Email address]
<repair@harvestcorp.co.jp>


Please be sure to include the following in your email:
We will review your inquiry and respond to you within 3 business days.
[1] Name [2] Postal code
[3] Address [4] Phone number
[5] Email address
[6] Years of use
[7] Repair request area and details (as detailed as possible)
Please include a photo)
[8] Overall product photo
[9] Photo of the repaired part
[10] Payment method (cash on delivery or bank transfer)
Please do not send the item at this point.


②We will reply with an estimate for the repair costs.


③If you are satisfied with the repair cost, please send the product to us.
*Please check the precautions for sending.
・Please be sure to enclose a document with your name, address, and contact information clearly stated.
・Please make sure to empty the package before sending it. (We cannot be held responsible for any troubles such as loss.)
- Please remove as much dirt as possible from items for repair before sending them.
- The shipping costs for sending the item for repair will be borne by the customer.

[Shipping address]
1-18-3 Ashidorikita, Higashiosaka City, Osaka Prefecture, 577-0058
Harvest Co., Ltd.
Product Repair Section Tel: 06-6784-5500 (Main)